Frequently Asked Questions

Custom coverings can reflect your unique style. Not all homes look the same, so window treatments shouldn’t either. By their nature, mass-produced products tend to come in a limited number of styles and sizes. On the other hand, custom treatments can be crafted with your personal aesthetic and sizing nuances of your windows in mind. Further, mass-produced window treatment options are far more likely to show signs of wear and tear after you buy them. Individual slats are fragile and may break or become warped from exposure to sunlight and gravity; fabrics may fade or buckle.

Simple, sleek roller shades are one of our most popular products. They roll up into a compact position when not in use and come in a vast array of colors and patterns. Soft treatments are growing in popularity, including Roman shades and drapery. Roman shades are also very popular for their warmth and variety of textures and patterns. Roman shades combine the idea of a roller shade and drapery, folding into a compact stack when not in use while still creating that lush appearance. Custom drapery can create the illusion of taller ceilings and add an elegant, dramatic effect.

We know how overwhelming the options can be, from product choice to designer accents. We have developed our five-star design experience to help you create the perfect solution to transform your home. Our trained design consultants and professional installers are here to take care of everything, from design to installation.

Since we are in your neighborhood, we know what makes your home unique and how to create the perfect solution to transform your space. Our design consultants can come to your home or office to get a feel for how you interact with your space, ensuring that we have a complete understanding of how you want to feel in the room before creating a design plan. Further, our professional installation specialists are able to collect final measurements to ensure everything is going to fit perfectly. Our installation specialists are available should you need assistance with your products, whether it’s reprogramming a motorized shade or simply if you have questions and would like a tutorial.

Our five-star design process ensures you have fun discovering a custom solution to meet your needs! It all starts off with a free in-home consultation with one of our design consultants to help you explore the possibilities. Your design consultant will ask about what you’re hoping to accomplish, your needs, your budget, your sense of style, and the vision you have for your home or office. We will share photos, narrow down the options, and look at swatches of our materials to help create an amazing look for your home or office. Once your order is entered, we’ll schedule one of our skilled professional installers to come to your home or office and perform a final measure. We precisely cut every material to spec so your window treatments fit perfectly. Our skilled technicians carefully assemble, test, and inspect each shade to make sure we meet or exceed your expectations. Finally, on your installation date, one of our installation specialists will arrive on time to install your products, explain each step of the process, and answer any questions.